Had tickets for row 12 last season vs. the Phoenix Coyotes. Not the sexiest possible opponent but the tickets were extra cheap so I jumped all over it and I was impressed. If you watch the Canucks with a lot of regularity, you shouldn't have any trouble knowing which player is which until they substitute out. The stairs were indeed at a steep incline as I would imagine they are at all NHL arenas but that comes with the territory. There are handrails but if you're afraid of heights, 302 probably isn't the place for you.